March 17th, 2020
Patients of MacEwan University Health Centre,
The status of the recent COVID-19 pandemic is ever-changing.
As a clinic, we are reviewing updates and recommendations from Alberta Heath Services and Alberta Health on a daily basis, and have a team dedicated to adjusting our processes to reflect local guidelines.
You will likely notice some changes, as we modify strategies to continue providing support for your primary care needs, while attempting to reduce the risk of unnecessary exposure to patients, especially those at highest risk.
Some of the immediate changes that you might observe include:
Effective immediately, after-hours clinics (ie. Evenings/Saturday mornings), will be closed. NOTE: After-hours access by telephone with an on-call physician for any urgent concerns will continue.
For any symptomatic patient (fever, cough, and/or shortness of breath) we recommend completing the online self-assessment tool, before calling the clinic, to determine whether you should be self-isolating and notifying 811 for possible screening. Patients looking for information, or with general questions regarding COVID-19 should visit the Alberta Health website below:
Rest assured, we will do everything that we can to keep you and your families/loved ones safe, and continue to provide care and a “Medical Home” for you during these difficult times.
Your patience and understanding as we all try to navigate a period of significant change is appreciated in advance.
Dr. Pete Bell
MacEwan University Heath Centre